Return and Refund Policy 

1. Booking Cancellation
a) Cancellations are accepted prior to the scheduled service time
b) Requests should be made via email or phone

2. Refund Eligibility
a) A full refund is possible if the service has not yet started
b) Refunds are not available once service begins

3. Refund Method
a) Refunds are issued to the original payment method
b) No refunds are processed in cash

4. Processing Time
a) Refunds may take up to 5 business days to appear, depending on your financial provider

5. Non-Refundable Items
a) Prepaid packages
b) Gift certificates
c) Promotional or discounted bundles

6. Service Issues
a) If there is a concern with the service provided, we encourage direct communication
b) Each case is reviewed based on the specifics of the request

7. Changes and Amendments
a) Policy may be updated for operational, pricing, or scheduling reasons
b) Updates are effective from the date of publication on this page

8. How to Request a Refund
To request cancellation or a refund, contact us directly via the channels below.

Contact Information:
Finistian Car Wash
269 Beenyup Rd, Banjup WA 6164, Australia
Email: contact@finistian.com
Phone: +61 473 757 859